Gourmate Gurnard Fish Bites Cat Treats 25g

Product Description

• Delivery

  • NZ Wide Delivery

    Place an order over $79 and we'll send it to you for free! Almost anywhere in NZ, including rural. If you'd like to add a signature to your order you can add this on for $2. Please note, if you are based on Great Barrier Island, and your order cannot fit in a satchel a bulky freight charge may occur.

    Orders under $78.99 incur a flat rate shipping cost of $5.90. If you would like to add a signature to your shipping the flat rate shipping cost will be $7.90

    
    

    If you order before 12pm Monday to Friday your order will be dispatched the same day. We are based on beautiful Waiheke Island, although it's not often our NZ wide customers know this as our delivery times are so fast! If you place your order before 1pm Monday to Friday and are based in Auckland or the North Island delivery is overnight to two working days. South Island and some Rural Addresses over to three working days. 

    If your order is small and can fit in a satchel and placed before 12pm it will likely reach you overnight on the next working day across the country.

    Please note we are currently unable to deliver outside New Zealand. We are also unable to deliver to PO boxes.

     

    Great Barrier Island & Bulky orders under $79.

    Bulky orders under $78.99 may incur an additional freight charge of $10. We may contact you before shipping your order to discuss this.

    Waiheke Hand Delivery

    All Waiheke orders are hand delivered by the team here at Pet Connect and for free, no matter where you live on the island or what you buy. Waiheke orders placed Mon - Fri before 11am will be delivered *same day.

    *(Unless anything unforeseen occurred. We're a small team so if one of us is ill we may not be able to complete orders till the following day, this is rare although a possibility.)

    Click and Collect (Waiheke customers)

    If you have placed your order before 9am Mon- Fri, it will be available for you to pick up from our retail premise. If you placed your order after 9am it will be available to pick up the following business day. This is due to a portion of our stock being stored at another premise. Please provide your contact number and we make contact when your order is ready to collect. 

    Open hours:

    9am - 5pm Weekdays

    10am - 4pm - Weekends and Public Holidays

     

     

• Price Pledge

  • At Pet Connect, we want you to always get the best price on the products your pets love. We regularly check our pricing across NZ — but if you spot an identical product cheaper elsewhere, we'll match it. Just get in touch and we'll sort it out. We also have our great loyalty programme and you can redeem accumulated points to get a unique discount code for use at check out on your next order. Click here to check your loyalty balance!

    How it works

    If you find an identical product currently available for less at an eligible NZ retailer, we'll match that price. You can claim before you order and we'll apply the matched price at checkout, or within 7 days of your purchase and we'll refund the difference.

    What qualifies

    The lower price must be from a registered New Zealand retailer with an active NZ-based store, selling the item as a regular part of their range. The product must be identical — same brand, model, size, and variant — new, and currently in stock at the competitor at its standard retail price. The Price Pledge applies to the product price only and excludes delivery charges. If purchasing online, standard freight costs apply in addition to the matched price. Where a competitor's lower price is only available through an auto-ship or subscription programme, we will match that price provided the customer signs up to our Auto Order programme for the same product.

    What doesn't qualify

    We're unable to match prices from overseas retailers or international websites, private sellers or Trade Me private listings, or prices that are part of a clearance sale, flash sale, bundle deal, or pricing error. Price Pledge cannot be combined with other discount codes or promotional offers.

    How to claim

    Email us at info@petconnect.nz with the subject line "Price Pledge Claim" and include the product name and details, the competitor's name, and a link or screenshot of their listing showing the price and stock availability. We'll get back to you within 1 business day. Pre-purchase claims will receive a one-time discount code to use at checkout; post-purchase claims approved within the 7-day window will receive a refund of the price difference to your original payment method.